National cooperation delivers new warning system
4 December 2009
Media release from the
ATTORNEY-GENERAL
HON ROBERT McCLELLAND MP
MINISTER FOR POLICE AND
EMERGENCY SERVICES, VICTORIA
HON BOB CAMERON
Attorney-General, Robert McClelland and the Victorian Police and Emergency Services Minister, Bob Cameron today launched the national telephone-based emergency warning system, ‘Emergency Alert’ at the Victorian State Control Centre.
The system will help warn the public in the event of a major emergency, and will add to a range of measures including television and radio alerts, public address systems, doorknocking, sirens, signage and the internet.
Under the emergency alert system, warning alerts will be sent by recorded voice and text to landline and mobile phones based on an owner’s billing address.
“The Australian Government has contributed $26 million to the development of a new national warning system, including $15.65 million to the development of ‘Emergency Alert’. The Australian Government welcomes the commitment of the states and territories to the ongoing operation of the system,” Mr McClelland said.
“This new system has been developed through national collaboration and provides for consistency and interoperability across our borders.”
Mr Cameron said that Emergency Alert went live on Tuesday night and can deliver up to 1,000 voice messages a minute to landlines and 300 text messages a second to mobile telephones.
“This is an additional warning mechanism available for use 24 hours a day, 7 days a week in the case of an emergency. It can swiftly reach a large number of people in a targeted manner,” Mr Cameron said.
Telstra Enterprise and Government Group Managing Director, Ms Nerida Caesar, said Telstra was proud to be involved in this landmark project.
“One of the lessons from Black Saturday was the critical importance of communications – staying connected and getting access to information can save lives,” Ms Caesar said.
“We hope the weather is kind to Australia this summer and our emergency services don’t need to use the Emergency Alert system – but if they do the Telstra technology is fully tested and ready to help protect property and lives.”
Both Mr McClelland and Mr Cameron warned that it was common sense to not rely solely on receiving a warning and highlighted the need for everyone in the community to take action to prepare for and respond to emergency situations.
Technological gaps currently limit the system to sending alerts to mobile phones based on the billing address, rather than where the handset is at the time of the emergency. The Commonwealth has provided $1.35 million to conduct research to determine how warnings can instead be delivered to mobile phones based on their physical location.
Victoria released a Request for Information seeking market advice on the feasibility of providing emergency warnings to mobile handsets based on location in August.
The feedback from this process will inform a report to the Council of Australian Governments in the first quarter of 2010.
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