Here are some links to information on the internet about protecting your personal safety at home and during an emergency.
Emergencies - who to call in a crisis - Better Health Channel
If you need advice in an emergency, or urgently need to speak to someone about a problem, there are several numbers you can call. For ambulance, fire or police services call triple zero (000). Some other helpful numbers are listed here that can help with poisons, bushfires, suicide prevention, counselling, domestic violence and other serious situations.
Emergency Calls through the NRS
The National Relay Service provides three ways to contact emergency services - one by TTY, one by ordinary phone, and the third by internet relay.
Red Cross Emergency Redi-Plan
Through Emergency REDiPlan, Red Cross provides resources to help people be better prepared in case of an emergency.
Metropolitan Fire and Emergency Services Board
The Metropolitan Fire and Emergency Services Board (MFB) provides a world-class fire and rescue service. Covering more than 1,000 square kilometres, we protect almost four million Melbourne residents, workers and visitors, as well as billions of dollars of assets and infrastructure – 24 hours a day, 365 days a year.
Country Fire Authority
CFA is one of the world’s largest volunteer-based emergency service organisations. The CFA is committed to the prevention, preparedness, response and recovery phases of emergency situations, providing a diverse range of risk reduction, fire suppression and incident management services to minimise the impact of fires and other emergencies on Victorian communities.
Department of Sustainability & Environment
The Department of Sustainability and Environment (DSE) leads the Victorian Government's efforts to sustainably manage water resources and catchments, climate change, bushfires, parks and other public land, forests, biodiversity and ecosystem conservation.
Office of the Emergency Services Commissioner
Emergency management involves the plans, structures and arrangements that are established to bring together government, voluntary and private agencies in a comprehensive and coordinated way to deal with a whole spectrum of emergency needs.
RACV Roadside Assist for people who are Deaf or hard of hearing (SMS Service)
RACV provides assistance for all deaf, hearing impaired and speech impaired members. Simply register to let us know about your impairment, and you will have access to our SMS messaging service in the event of a breakdown.
Department of Justice Community Safety Portal
The Department of Justice is one of eleven departments within the Victorian public sector. The main purpose of the department is to assist the government achieve its vision of a 'safe and just Victoria'.
Victoria Police Community Safety Information
Victoria Police provides a 24 hour police service to the Victorian community. Victoria Police contributes to a high quality of life for individuals in the community by ensuring a safe and secure society and underpins the economic, social and cultural wellbeing of Victoria.
Consumer Affairs Victoria
Consumer Affairs Victoria (CAV) protects and promotes the interests of consumers.
Neighbourhood Watch is the most effective community safety and crime prevention program in Victoria. Neighbourhood Watch Encourages People to Participate with Police in the Prevention of Crime to Ensure Safe and Secure Neighbourhoods.
SAFETYvictoria draws together information from a wide range of Government departments and other organisations to help you access safety and emergency information quickly and easily.
Victorian State Emergency Service
VICSES is a volunteer based organisation responding to emergencies and working to ensure the safety of communities around Victoria. VICSES is the lead agency when responding to floods, storms and earthquakes and operates the largest network of road rescue in Australia. VICSES also provides assistance to other emergency services such as Victoria Police, and to municipal councils in planning and auditing their emergency management plans. There are more than 5500 committed and dedicated volunteers around the state who provide these services 24 hours a day, seven days a week.
Kidsafe Victoria works in conjunction with other like minded organisations to promote child injury prevention and educate the Victorian public in the effort to preserve and protect the lives of our children.
Vicroads Saftey & Road Rules
Learn about Victoria's road safety strategy arrive alive and other local and community programs and look up crash statistics.
RoadSafe develops local community road safety initiatives that support State and Local
Government programs. These may target drink driving, speed, fatigue, older road users, young
drivers, pedestrian safety, bicycle safety, road safety for children, child restraint use, motorcyclist
safety and vehicle safety.